Warranty Claim Instructions:

• Check for device coverage: Devices come with manufacturer's defect coverage (non-working keyboard, defective battery, boot issues) or "any damage" coverage (broken screens, water damage, dropped devices). Coverage can last up to 3-years. Please check for your type of coverage and warranty end date

 

 

• First-time users: Register your devices by contacting jeremy@justicetechsolutions.com and create your account on our website (top right corner) using your preferred shipping address.

• Multiple boxes: Process a separate claim for each box you'll be shipping.

• Device details: In the "additional information" box, include identifying markers for each device (serial numbers, ID tags, stickers) and a brief description of the problem.

• Data backup: We try to preserve your data, but it's not always possible. If data loss is a concern, let us know in the "additional information" section.

• Timing: Repairs are processed and returned within 20 days.

• Out-of-warranty repairs: For any repairable device out of warranty, we charge $125 per repair including shipping both ways